Monday, 13 February
2012
As your Facebook page grows, your fan comments and posts should increase. This keeps them engaged and helps boost your EdgeRank. It also provides a great customer service channel for you to provide real-time assistance and gather great feedback about the good (and the bad) of your company.
How To Create Facebook Community Guidelines
http://socialfresh.com/facebook-fan-page-community-guidelines/
by Becky Johns on Jun 07, 2011
Facebook fan pages have emerged as a universal lifeline to customers. The number of brands sharing news, addressing customer service issues or fostering discussion in these passionate communities is growing rapidly.
With the amazing conversations Facebook creates, there are some inherent risks. Creating a set of “house rules” will encourage productive participation by users and grow a transparent community.
